Milestones in CONFIRE history:
1968–Dave Dowling is ‘hired’ as a volunteer dispatcher for the Muscoy Fire Department by Chief Earl Mathiot.
1969–Dave Dowling begins receiving $45 every two weeks to dispatch and keep the fire departments finances in order.
1973–The Central Valley Fire District forms combining Muscoy, Bloomington and Fontana. Dave Dowling becomes the Lead Dispatcher out of an office at the downtown Fontana fire station on Arrow. Comm Center is born.
1974–Comm Center dispatchers are ‘re-employed’ through a grant by Loma Linda University managed by local EMS Administrator Phil Kransey.
1975–Comm Center is relocated to the basement of the County Library at 4th and Sierra Way in San Bernardino. Several new dispatchers were hired under a federal grant…these included Karon Humphreys, Sue Hood, Dave Nunez, Sue Bertel and others.
1975–Colton, Loma Linda and Redlands Fire Departments begin contracting for dispatch services with Comm Center. Greg Turner (COL), Peter Hills (LOM) and Dave McClees (RED) among others are hired as part-time dispatchers.
1976–Central Valley Fire Chief R.J. Keen appoints Dave Dowling as Dispatch Supervisor for Comm Center.
1970’s–A grant from the Robert Wood Johnson Foundation helps fund a county wide Emergency Medical Communications System (MEDNET/HEAR) the precursor to several agencies initiating paramedic programs. Comm Center dispatched and was the last to communicate with two Loma Linda University managed EMS helicopters that are involved in separate fatal accidents.
1980 – Comm Center is fully engaged in managing resources during the Panorama Fire during fierce November Santa Ana winds.
1980’s – After a season of heavy rains the basement of the County Building is subject to perpetual flooding from long dormant artesian wells. Pumps had to be installed to manage the 1200 gallons per minute of water flowing through the basement. Eventually Comm Center had to hastily relocate to higher ground in the upstairs area of the Library.
1982 – San Bernardino County adopts 9-1-1 for emergency calls. Joyce Micallef is the first County 9-1-1 Coordinator. Computer Aided Dispatch (CAD) programs begin to become available. Chino FD merges with Central Valley, agency renamed West San Bernardino Fire Agency.
1985 – The San Bernardino County Fire Agency was formed consolidating Central Valley, Wrightwood, Lucerne Valley, Lake Arrowhead, Yucca Valley, Forest Falls, Searles Valley and Green Valley Lake FD’s. Chino disbanded from the agency at the same time.
1980’s (late) – Under the leadership of County Sheriff Captain Terry Jagerson the consolidation of public safety emergency operations in Rialto began to take shape. Jagerson would eventually lead the Sheriff’s aviation unit out of Rialto and help lead the development of the County’s 800 mz radio system infrastructure. Comm Center Co-locates with the Sheriff’s Valley (EAGLE Center) dispatch office on Miro Way.
1990 –The Consolidated Fire Agencies of the East Valley (CONFIRE) JPA forms with the San Bernardino County Fire Agency, Rialto, Loma Linda, Colton and Redlands Fire Departments as its original members. The agencies agree to “federate together in a cooperative agency for the joint and mutual operation of a centralized public safety communication agency and a cooperative program of fire protection and related functions.” Comm Center remains the centerpiece of this organization.
1994 –The County Consolidated Fire District (aka, San Bernardino County Fire District is formed to manage fire protection in all unincorporated areas with the exception of CSA 38 which remained with the California Department of Forestry (CDF).
1997 –The County cancels its contract with CDF and assumes jurisdiction over the areas of Devore, Grand Terrace, San Antonio Heights, Needles, Phelan, Fawnskin, Baker, Mentone and Harvard as well as other unfunded areas of the County. The communities of Highland and Yucaipa incorporate as cities and retain CDF (Cal Fire) for fire protection.
1999 – The City of Adelanto contracts with San Bernardino County Fire District for service.
2003 – Comm Center moves into the new CONFIRE JPA built and owned facility adjacent to the Sheriff’s Valley dispatch center on Miro Way.
2004 – The Hesperia Fire District contracts with the San Bernardino County Fire District for service.
2004 – CONFIRE assumes the role of MIS support for County Fire with several employees transferring from County Fire to CONFIRE.
2008 – The City of Victorville contracts with the San Bernardino County Fire District for service.
2008 – CONFIRE purchases and implements a completely new computer-aided dispatch system (Tri-Tech)
2009 – With the departure of Victorville, Desert Comm disbands. Apple Valley, Barstow, Big Bear City and Big Bear Lake FD’s contract with CONFIRE for dispatch services.
2009 – Rancho Cucamonga Fire Districts selects CONFIRE as its new dispatch services provider in 2008 and transitions to Comm Center in December 2009.
2010 – CONFIRE fully implements Emergency Medical Dispatch (EMD) utilizing the Pro QA product provided by Priority Dispatch.
2012 – CONFIRE achieves National Center of Excellence accreditation from the International Association of Emergency Dispatch only 169th center in the world to do so.
2012 – Crest Forest Fire District contracts with the San Bernardino County Fire District for service.
2013 – Rancho Cucamonga Fire District becomes the 6th member of the JPA and the first new member since CONFIRE’s inception in 1990
2014 – Montclair and Upland Fire Departments contract with CONFIRE JPA for dispatch services.
2015 – The North Fire occurs in the Cajon Pass trapping motorists on I15 and resulting in dozens of cars on the freeway and several homes in the High Desert being destroyed.
2015 – CONFIRE achieves reaccreditation (valid until 2018) from the National Academy of Emergency Medical Dispatch for its Emergency Medical Dispatch program.
2015 – Comm Center supports the regional response to a terrorist attack in the City of San Bernardino that results in a Mass Casualty Incidents (35 victims)
2016 – San Bernardino City Fire and the Twentynine Palms Fire Department annex into the San Bernardino County Fire District. CONFIRE begins dispatch services for the annexed areas and for the San Manuel Fire Department on 7/1/2016.
2016 – Kendall, Pilot and Blue Cut Fires challenge regional response capacity. XBO Comm Plan exercised successfully during these incidents.
2017 – Winter storms challenge Comm Center in January and February
2018 - CONFIRE achieves reaccreditation (valid until 2021) from the National Academy of Emergency Medical Dispatch for its Emergency Medical Dispatch program.
2019 - The Chino Valley Fire District and Victorville Fire Department contract with CONFIRE JPA for dispatch services. (March)